You can request a refund of your first subscription payment within seven calendar days of payment.
Our seven-day offer
This voluntary offer applies to your first paid Fala.World subscription payment. It does not automatically apply to later renewals. Submit your request within seven calendar days; you do not need to provide a reason.
How to request a refund
For a Paddle purchase, contact Paddle buyer support. You may also email yaromaum@gmail.com with your account email and payment or order reference so we can help. Do not send card numbers or passwords.
Approved refunds are returned through the payment provider to the original payment method. Processing and bank posting times depend on that provider and your bank. Refunding the subscription payment ends access covered by that payment.
Consumer rights and Paddle’s policy
The seven-day offer does not limit mandatory consumer rights or the payment provider’s applicable refund policy. Some buyers have a statutory 14-day withdrawal right, subject to applicable conditions. Paddle may also grant refunds under its own policy, including after our voluntary seven-day period. See Paddle’s Refund Policy for the rules applicable to Paddle purchases.
If you were charged incorrectly or cannot access a paid service, contact us even if more than seven days have passed. Any rights to a remedy under applicable law remain available.
Cancel future payments
Cancel at any time before the next renewal to stop future charges. For Paddle subscriptions, use the management link in your payment email or Paddle buyer support; email yaromaum@gmail.com if you need help. Cancellation is separate from a refund request. Unless refunded, access continues until the end of the paid period.